A Comprehensive Eargo Hearing Aid Review: What You Need to Know

UPDATED June 1, 2023

If you’re considering investing in a hearing aid, you won’t want to miss this comprehensive review of Eargo.

written by

Mark Ross

If you’re experiencing hearing loss, you might be looking for the right hearing aid to help you live your life to the fullest. Eargo is a top player in the hearing aid market, offering discreet and efficient hearing aids that have received plenty of positive reviews from users. In this article, we’ll be taking a closer look at Eargo hearing aids, their features, pros, and cons, and how they compare to other leading hearing aid brands.

Understanding Eargo Hearing Aids

Eargo is a California-based company that specializes in creating sleek and comfortable hearing aids that are ready to wear right out of the box. Eargo hearing aids stand out from other brands because they use Flexi Fibers(tm), soft, comfortable, and flexible earpieces that fit snugly in your ear canal. This provides a much more secure and comfortable fit than traditional hearing aids, which can cause discomfort over time.

The Eargo Company Background

Eargo was founded in 2010 by Florent Michel, a French ear, nose, and throat (ENT) doctor. Michel’s goal was to create hearing aids that were comfortable enough for people to wear 24/7. This led to the development of Eargo’s patented Flexi Fibers, which help Eargo hearing aids stay in place and feel natural in your ear canal.

Since then, Eargo has become a leading innovator in the hearing aid industry. They have won numerous awards for their design and technology, including the Red Dot Design Award and the CES Innovation Award.

Eargo’s commitment to innovation and customer satisfaction has made them a popular choice for people who want hearing aids that are both effective and comfortable to wear.

Types of Eargo Hearing Aids

Eargo currently offers two main types of hearing aids: the Eargo Neo HiFi and the Eargo Max. The Eargo Neo HiFi is their most advanced model, offering high-definition sound with four sound profiles and advanced noise reduction. It’s wireless and rechargeable, with a battery life of up to 16 hours per charge.

The Eargo Max is a bit simpler but still provides great sound quality and comfort. It’s also wireless and rechargeable, with a battery life of up to 14 hours per charge. Both models come with a compact charging case that makes it easy to keep your hearing aids charged and ready to go.

Eargo also offers a 45-day risk-free trial, so you can try out their hearing aids and see if they’re right for you. If you’re not satisfied, you can return them for a full refund.

How Eargo Hearing Aids Work

Eargo hearing aids use state-of-the-art sound amplification technology to provide clear and crisp sound quality. They’re also designed to be easily adjustable so that you can customize your experience to fit your individual needs.

One of the unique features of Eargo hearing aids is their “open fit” design. This means that the earpieces don’t completely block your ear canal, allowing natural sounds to pass through. This can help prevent the “plugged up” feeling that some people experience with traditional hearing aids.

If you need help adjusting your Eargo hearing aids, you can use Eargo’s telecare support to get help from a licensed hearing professional from the comfort of your own home. This can save you time and money compared to traditional in-person appointments.

Overall, Eargo hearing aids are a great choice for people who want comfortable, effective, and easy-to-use hearing aids. With their innovative design and commitment to customer satisfaction, it’s no wonder that Eargo has become a leading name in the hearing aid industry.

Key Features of Eargo Hearing Aids

If you’re experiencing hearing loss, you may be wondering what options are available to help you hear better. Eargo hearing aids are a popular choice for many people due to their discreet design, advanced sound amplification technology, and customizable sound profiles. Let’s take a closer look at some of the key features of Eargo hearing aids.

Discreet Design

Eargo’s hearing aids are designed to be discreet and virtually invisible. They sit deep in your ear canal, so most people won’t even notice that you’re wearing them. This makes them a great choice if you’re self-conscious about needing hearing aids. Plus, their small size means you can wear them comfortably all day without feeling weighed down.

But just because Eargo hearing aids are small doesn’t mean they sacrifice on sound quality. In fact, their innovative design allows them to provide clear and natural sound without the need for bulky external components.

Rechargeable Batteries

One of the biggest complaints people have about traditional hearing aids is the need for frequent battery changes. Eargo hearing aids solve this problem with their rechargeable batteries. Simply charge them overnight, and they’ll be ready to wear for the entire day. This not only saves you money on replacement batteries but also makes them much more convenient to use.

And if you’re worried about running out of battery life during the day, don’t be. Eargo hearing aids come with a portable charging case that can provide up to a week’s worth of additional charge. So even if you forget to charge them overnight, you can still use them without worrying about running out of power.

Advanced Sound Amplification Technology

Eargo hearing aids use innovative sound amplification technology to provide clear and natural sound quality. They’re designed to enhance speech recognition while minimizing background noise, so you can hear conversations better. This is especially important in noisy environments like restaurants or crowded public spaces.

And if you’re worried about feedback or whistling noises that can be common with other hearing aids, Eargo has you covered. Their patented Flexi Fibers are designed to keep the hearing aids securely in place while also preventing feedback and other unwanted sounds.

Customizable Sound Profiles

Everyone’s hearing is different, which is why Eargo’s Neo HiFi model comes with four different sound profiles that you can switch between depending on your environment. Each profile is designed to provide optimal sound quality in a specific setting, whether you’re at home, in a noisy restaurant, or outdoors. You can even adjust the volume and bass settings to fine-tune the sound to your liking.

But what if you’re not sure which sound profile to use? Eargo’s mobile app can help. It uses a simple hearing test to determine your unique hearing profile and recommends the best sound profile for you. You can also adjust the settings manually if you prefer.

Telecare Support

If you need help with your Eargo hearing aids, you can use Eargo’s convenient telecare support service. This allows you to get one-on-one support from a licensed hearing professional without even leaving your house. You can get help with everything from setting up your hearing aids to fine-tuning the sound quality.

And if you ever need to send your hearing aids in for repair or adjustment, Eargo makes it easy. They provide a prepaid shipping label and a loaner pair of hearing aids so you can continue to hear clearly while your own hearing aids are being serviced.

In conclusion, Eargo hearing aids are a great choice for anyone looking for a discreet, convenient, and effective solution to hearing loss. With their advanced sound amplification technology, customizable sound profiles, and telecare support, you can be confident that you’re getting the best possible hearing experience.

Pros and Cons of Eargo Hearing Aids

Hearing aids have come a long way in recent years, with many options available to those who suffer from hearing loss. One such option is Eargo hearing aids. These hearing aids offer many benefits, but also come with a few drawbacks to consider before making a purchase.

Advantages of Eargo Hearing Aids

One of the biggest advantages of Eargo hearing aids is their comfortable fit. Thanks to Flexi Fibers, these hearing aids sit comfortably in the ear canal without causing irritation. This is a big plus for those who have experienced discomfort with other hearing aid brands.

Another advantage of Eargo hearing aids is their discreet design. They’re virtually invisible, making them a great option for those who are self-conscious about wearing hearing aids. They’re also wireless and rechargeable, which makes them convenient for daily use.

Sound quality is another area where Eargo hearing aids excel. They use advanced sound amplification technology to provide clear and natural sound. Additionally, customizable sound profiles allow users to adjust the hearing aids to fit their environment, whether they’re in a quiet room or a noisy restaurant.

Finally, Eargo hearing aids offer Telecare support. This means that users can get on-demand help from hearing professionals without having to leave their home.

Disadvantages of Eargo Hearing Aids

While Eargo hearing aids offer many benefits, there are also a few drawbacks to consider. For example, these hearing aids are only suitable for mild to moderate hearing loss. Those with severe hearing loss may need to consider other options.

Another potential drawback is that Eargo hearing aids are only available online. This may be inconvenient for some users who prefer to purchase their hearing aids in person.

Price is also a factor to consider. Eargo hearing aids are more expensive than some other hearing aid brands, which may be a barrier for some users.

Finally, not everyone may find the Flexi Fibers comfortable. While they’re designed to fit comfortably in the ear canal, some users may experience discomfort or irritation. Additionally, the shape of the ear canal can vary from person to person, which means that the hearing aids may not fit everyone’s ear canal shape.

Overall, Eargo hearing aids offer many benefits to those with mild to moderate hearing loss. However, it’s important to consider the potential drawbacks before making a purchase. By weighing the pros and cons, users can make an informed decision about whether Eargo hearing aids are the right choice for them.

Comparing Eargo to Other Hearing Aid Brands

Eargo vs. Phonak

Phonak is a well-known hearing aid brand that offers a variety of models to fit different needs. While Phonak may offer more variety, Eargo surpasses it in comfort and discreetness; some of Phonak’s products are larger and sit behind the ear.

Eargo vs. ReSound

ReSound is another popular hearing aid brand that offers a wide range of models for different types of hearing loss. Eargo outscores Resound in terms of comfort, discreetness, and aesthetics, but Resound provides more control over adjustments, making it great for users who want to fine-tune their sound quality on their own.

Eargo vs. Oticon

Oticon is a market leader in hearing aids and has a range of devices to suit most needs. Oticon is known for providing advanced features, such as connectivity to other devices and voice-assisted technology. However, Eargo stands out with its superior comfort and discreetness, as Oticon hearing aids tend to be a bit larger and more noticeable.


Eargo hearing aids offer a range of benefits to users, especially those who seek discreetness and comfort. They use innovative technology to provide clear and natural sound quality and offer customizable sound profiles. While Eargo’s hearing aids may not be suitable for everyone, they are definitely worth considering if you’re looking for a high-quality hearing aid brand. When comparing Eargo to other popular hearing aid brands, you’ll find that it excels in certain areas, such as discreetness and comfort, while some other brands offer advanced features.

Experts behind this article

written by

Mark Ross

Dr. Mark Ross is a Principal Investigator of the RERC on Hearing Enhancement, Professor Emeritus of Audiology, University of Connecticut and has served as Vice President of the SHHH Board of Trustees.

Learn more about our experts

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