Equality, Diversity And Inclusion (“EDI”) Policy

Hearing Research is committed to the highest editorial and ethical standards in providing online content relating to Hearing Health and Hearing Aids.

1. Introduction 

We are committed to providing objective, evidence-based and trustworthy information and guidance on all Hearing Health and Hearing Aids.

The following sections set out our editorial principles, standards and processes: 

2. Principles 

2.1  Accuracy

Our content will be accurate, balanced and transparent. Information given will be judged against the best available scientific evidence and sources named wherever possible. Where content contains conjecture or opinion, this will be clearly indicated. 

2.2  Accountability

Hearing Research is accountable to its audiences and will deal fairly with them. We will be open to admitting mistakes and encourages a culture of learning via user feedback. In addition, the editorial processes will be transparent.   

2.3  Serving the public

Hearing Research will put its audiences’ interests first when sourcing and developing content. We will consult with relevant professional bodies, charities and other interest groups, but serving our users’ interests will remain paramount.   

2.4  Taste and decency

All content on our website will be suitable for a general audience and will not include reasonably deemed offensive material. 

2.5  Impartiality and diversity of opinion

Our content will be objective, impartial and even-handed. Where views differ, and no scientific consensus can be found, we will reflect all significant strands of opinion and state the uncertainty clearly. 

2.6  Privacy

We are committed to maintaining strict privacy controls. Personal information, including any correspondence, will not be disclosed without the user’s prior explicit consent unless we are required to do so for legal reasons (such as a Court Order) or disclosure is in the public interest. Permission will be sought from service users where photographic images are used.